Five dated ActivTrades complaints from December 2025 to July 2026 allege profit or account benefits were removed after a winning trade or strategy change. ActivTrades had no visible Trustpilot star rating in the supplied research because of a guidelines breach. The page contained 1,049 reviews, including 73% five-star and 9% one-star ratings. These complaints remain unadjudicated customer allegations.
Account Allegedly Disabled After $1,000 Profit
Alex wrote on 28 April 2026 that an account was disabled after producing more than $1,000 through what the reviewer described as a proprietary spread-trading strategy. The reviewer alleged that ActivTrades removed the earnings without clear proof of a rule breach.
Usama Mujeeb wrote on 3 February that legitimate trading profits were removed without a transparent reason even after full trade documentation was supplied. ActivTrades had not publicly answered those specific allegations in the material reviewed.
Nike Position Allegedly Closed Before a 9% Move
King Mack wrote on 1 April that a short Nike position was forcibly closed roughly 30 minutes after the market close, preventing participation in what the reviewer described as a 9% after-hours decline. Whether the closure complied with the instrument's trading hours and product terms cannot be determined from the review alone.
Bonus Promise and Swap-Free Status Disputed
Isra Nit wrote on 15 July that support initially described a 100% bonus as drawdown protection with unrestricted withdrawals. The reviewer alleged that another agent later contradicted that promise, cancelled the promotion and imposed spread requirements before withdrawal.
Amine El Jazouli wrote on 8 December 2025 that an Islamic swap-free account held for more than a year lost that status after ActivTrades cited a move toward longer-term stock holdings. Brokers may impose fair-use conditions on swap-free accounts, but those conditions should be disclosed clearly before a strategy becomes ineligible.
Top-Tier Regulation and a Suspended Rating Can Coexist
ActivTrades operates through regulated entities in the UK, Bahamas, Portugal, Mauritius and Brazil. That is meaningful oversight, but it does not adjudicate these individual reviews. The exact entity and contract determine available protections.
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FCA authorisation should not be treated as immunity from scrutiny. Five complaints describing value removed after a profitable event do not prove a coordinated practice, but they share enough structure to merit a specific explanation. Rules on spread strategies, product closures, bonuses and swap-free use should be visible before the trade, not introduced only after profit appears.
About ActivTrades
UK Financial Conduct Authority
SCB, CMVM, FSC, BACEN and CVM
Forex, CFDs and shares
Rating unavailable
Frequently Asked Questions
Is ActivTrades regulated?
Yes. Its group includes an FCA-authorised UK firm and entities regulated in the Bahamas, Portugal, Mauritius and Brazil.
Why was ActivTrades' Trustpilot rating unavailable?
Trustpilot marked the rating unavailable due to a guidelines breach. The supplied research showed 1,049 total reviews.
What do ActivTrades complaints allege?
The cited reviews describe profits removed, an account disabled after a win, a position closed before an after-hours move, a disputed bonus and revoked swap-free status.
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