A trader posting as Teddy206 says The5ers denied a May 2025 payout for bulk trading, reversed that decision with an apology days later, then permanently closed his account in December for the same stated reason.
The First Decision Was Reversed
The trader described progressing from a $2,500 challenge to an $8,000 funded account. After a normal first payout, his second was denied on 30 May. On 3 June, The5ers released it and said there had been a misunderstanding.
The Account Was Later Closed
According to the complaint, the trading method did not change. The December closure and withheld payout therefore left the trader asking what new fact or rule justified a different result. The public forum thread showed no company response at the time reviewed.
Context From Public Reviews
The5ers holds a strong 4.7 Trustpilot rating across more than 36,000 reviews. A minority nevertheless describe unresolved disputes involving outages, slippage and account closures. These allegations do not prove misconduct.
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Consistent rules require specific explanations
A strong rating deserves recognition. So does a documented reversal. When the same conduct later produces a permanent closure, the trader deserves a precise account of what changed.
About The5ers
The5ers is a proprietary trading firm offering funded forex challenge accounts.
Frequently Asked Questions
What was the dispute about?
It concerned two different findings under The5ers' bulk-trading rule and a later withheld payout.
Has The5ers responded publicly?
No response appeared in the cited thread when the source was reviewed.