Next Step Funded, which also trades as NextStepFunded, had a 1.7 out of 5 Trustpilot rating in the review snapshot supplied for this article. The profile showed 883 reviews, 69 percent of them one-star, and indicated that the firm had not replied to negative reviews. Trustpilot statistics describe what users posted on the platform; they do not independently verify a payout claim or establish what happened in any customer account.
The most striking report is dated 24 September 2025. A reviewer named Ahmad Toutounji said they submitted more than 40 withdrawal requests totalling over $40,000 and received no payout, with a different reason given each time. That is the reviewer’s account, not an independently audited payment history. A later review dated 13 March 2026, from Raphael Petri, says £1,600 in profits were not paid and that no justification was offered. The two reviews are months apart and describe a similar outcome, but the public material does not establish whether they involved the same rules or circumstances.
Complaints Across More Than a Year
Other dated reviews describe delayed or disputed payments. On 15 June 2025, reviewer AMAL BABU K C said a €1,000 payout was refused over consistency requirements and that a second request for the same amount was ignored. On 21 May, Tony Scholes described repeated delays and changing rule allegations before the account was closed. An April 2025 reviewer said a payout had been pending since early February and that follow-up messages went unanswered. These statements should be read as allegations by named or pseudonymous reviewers, not as verified findings.
A 2 February 2026 review by Maisy describes passing a $500,000 challenge and then being unable to complete know-your-customer checks needed to access a funded account. Several other reviewers in the supplied material say rules changed or were applied only once a payout became due. The public reviews do not include account-level trading data, the relevant terms versions or the firm’s complete correspondence, so readers cannot independently test those descriptions.
Silence Is Context, Not Proof
A profile that shows no company replies leaves the reviewer’s account without a visible public answer on that platform. It does not prove that the company failed to respond privately, nor does it resolve a dispute. The rating is also a snapshot and can change as reviews are added or removed. Even so, a long run of similar, dated complaints can be useful due-diligence context when a firm’s service depends on a successful challenge and a later payout.
Customers considering a funded account should save the rules that applied when they paid, confirm how consistency and payout timelines are calculated, and ask what evidence a provider gives when it rejects a withdrawal. If a payment is delayed, keep dated copies of the request and every response. These steps do not establish a claim, but they make a later complaint easier to document.
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A Review Pattern Deserves a Clear Company Response.
The claim of more than 40 withdrawal requests and $40,000 unpaid is serious, but it remains a customer’s report. The wider profile—883 reviews, a low snapshot rating and no public replies to negative posts—adds context without proving the individual accounts.
Before paying for a challenge, get the payout terms and appeal process in writing. A provider should be able to explain what evidence supports a denial and how a customer can contest it.
About the Company
About Next Step Funded
Trading name
Next Step Funded / NextStepFunded
Trustpilot snapshot
1.7 / 5 from 883 reviews
Review focus
Withdrawal and payout disputes
Evidence status
Reviewer reports, not audited payment data
See the Next Step Funded directory profile and compare its current withdrawal terms before funding.
Frequently Asked Questions
What does the $40,000 withdrawal complaint say?
A reviewer dated 24 September 2025 says more than 40 requests totalling over $40,000 were submitted and none was paid. The claim has not been independently verified.
Does Next Step Funded reply to Trustpilot complaints?
The snapshot cited in the supplied review showed no replies to negative reviews. That does not establish whether the firm responded to customers privately.
Are the payout allegations official findings?
No. They are customer reports published on Trustpilot. The public material does not include account records or a regulator decision on these disputes.