IUX, the trading name of IUX Markets Ltd, holds genuine regulatory licences across three jurisdictions, the Financial Services Commission of Mauritius, ASIC in Australia under licence 529610, and the FSCA in South Africa under licence 53103. Against that legitimate regulatory backdrop, the Cyprus Securities and Exchange Commission issued a 2025 warning naming unauthorised entities operating on IUX domains for offering investment services in Cyprus without local authorisation, a warning that targets copycat or unlicensed activity riding on the brand name rather than the regulated entity itself.
Separately, and over the same period, a sustained pattern of dated customer complaints describes deposit and withdrawal failures across multiple countries. A Thailand based trader reported a fifty eight US dollar cryptocurrency deposit in March 2025 that never reflected in their account despite providing a transaction hash. A Vietnam based trader reported a June 2025 withdrawal of two thousand six hundred and sixty six dollars not received after six days, and a separate October 2025 withdrawal stuck in pending status with no support response. As recently as March 2026, an India based trader described repeated missing deposits that never get resolved, funds debited but not credited to the account.
Is IUX Regulated
Yes, and this is a case where the regulatory picture and the complaint pattern need to be held separately and accurately. IUX is a genuinely licensed broker across Mauritius, Australia, and South Africa, and the CySEC warning targets unauthorised third parties using the IUX name in Cyprus, not the regulated entity's own conduct. That distinction matters, and conflating the two would misrepresent both the regulatory status and the actual complaint record.
What Do the Withdrawal Complaints Show
Nineteen reported complaints across roughly thirty specific cases were logged over a three month window according to independent monitoring, spanning Vietnam, Indonesia, Thailand, Algeria, India, and Malaysia. The recurring shape is consistent, funds debited or a withdrawal marked successful, then a prolonged delay or complete silence from support while the client waits for resolution. A December 2025 Malaysia complaint specifically described processing times exceeding twelve hours for deposits and twenty four hours for withdrawals.
Industry Implication
A brand can be genuinely regulated in three jurisdictions and still generate a real, sustained operational complaint pattern serious enough to reduce its independent monitoring score. Regulation confirms a broker meets a licensing standard, it does not guarantee day to day withdrawal processing performs as advertised. Traders should treat IUX regulatory credentials and its recent operational complaint record as two separate facts, both true, both worth weighing before depositing.
BestForex.io View
IUX is not an unregulated shell hiding behind a brand name, it holds real licences in Mauritius, Australia, and South Africa, and BestForex.io reports that fact straight. What it cannot report away is a genuine, sustained pattern of stuck deposits and delayed withdrawals spanning six countries and running from early 2025 into March 2026, serious enough that independent monitoring has explicitly lowered the firm score because of complaint volume. A regulator licence is a floor, not a guarantee that a withdrawal request actually clears on time, and IUX current record says that floor is not enough on its own right now.
About IUX
IUX is the trading name of IUX Markets Ltd, a forex and CFD broker headquartered in Mauritius and founded in 2016, rebranded from IUX Markets Limited in 2024. The firm holds regulatory licences from the Financial Services Commission of Mauritius, ASIC in Australia under licence 529610 through IUX Markets AU Pty Ltd, and the FSCA in South Africa under licence 53103 through IUX Markets ZA Pty Ltd. IUX reports roughly six hundred and fifty thousand active trading accounts across eleven countries and joined the Financial Commission dispute resolution scheme in November 2024.
Frequently Asked Questions
Is IUX regulated?
Yes. IUX Markets Ltd holds licences from the Financial Services Commission of Mauritius, ASIC in Australia under licence 529610, and the FSCA in South Africa under licence 53103.
What did CySEC say about IUX?
CySEC issued a 2025 warning about unauthorised entities using IUX domains to offer investment services in Cyprus without local authorisation, targeting unlicensed copycat activity rather than the regulated IUX entity itself.
Why are traders complaining about IUX withdrawals?
Dated complaints from 2025 into March 2026 describe deposits not being credited and withdrawals stuck in pending status for days, across countries including Thailand, Vietnam, India, and Malaysia.
Is IUX safe to trade with?
IUX holds genuine regulatory licences across three jurisdictions, but its recent operational complaint volume has been significant enough that independent monitoring has lowered the firm safety score.