Four dated GO Markets complaints spanning October 2025 to February 2026 allege that withdrawals, deposits or profits became difficult to access. The reviews describe a withdrawal held for one month, funds removed after a disputed recalculation, profits withheld and a slower cryptocurrency withdrawal. GO Markets held a 4.3 out of 5 Trustpilot rating across 706 reviews in the supplied research. None of these customer allegations has been independently adjudicated.
Withdrawal Allegedly Held for a Month
A reviewer identified as Rishabh wrote on 11 October 2025 that a withdrawal had remained on hold for a full month and that customer-support responses were poor. The reviewer also alleged the delay contributed to lost trading profit as market conditions moved while the funds remained pending.
A delay does not by itself establish misconduct. Payment screening, source-of-funds checks and banking interruptions can all slow transfers. Good complaint handling should still provide the customer with the request status, documents outstanding and a realistic escalation point.
Recalculation Allegedly Removed Profit and Deposit
A reviewer wrote on 23 January 2026 that GO Markets said its swap and profit calculations were incorrect and then removed both savings and the original deposit from the account. The reviewer alleged that no breakdown of the revised calculation was supplied.
Ayman wrote on 17 February that profits were being withheld and withdrawals were not allowed. Muhammad wrote on 27 February that a cryptocurrency withdrawal took three days. That final case is materially less severe than the month-long delay, but it adds another dated account of withdrawal friction.
GO Markets had not published a detailed public response to the four complaints in the supplied material. The claims concern different mechanisms and amounts, so they should not be treated as proof of one coordinated policy. Their shared direction does justify asking how the broker documents disputed calculations and withdrawal holds.
GO Markets Regulation and Complaint Routes
GO Markets operates regulated entities in Australia, Cyprus and Mauritius. The Australian company holds Australian Securities and Investments Commission AFSL 254963, while the supplied research lists Cyprus and Mauritius Financial Services Commission entities, including Mauritius licence GB19024896.
Customers need to identify their contracting entity before escalating. An ASIC-regulated account may have a different complaint route from an account held through Mauritius. Traders should preserve the original and revised account statements, swap schedules, withdrawal confirmations and every explanation supplied by support. Those records allow an external reviewer to test the broker's calculation rather than assess a general claim.
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An ASIC licence is meaningful, but it does not answer a customer's arithmetic. The most consequential allegation here is that both profit and deposit were removed after a recalculation without a clear breakdown. GO Markets can rebut that kind of claim with a ledger, price data and the applicable swap terms. Silence leaves readers comparing four complaints that differ in detail but all concern money becoming harder to remove than to deposit.
About GO Markets
Business: Forex and CFD broker
Primary licence: ASIC AFSL 254963
Other entities: Cyprus and Mauritius
Platforms: MetaTrader and related trading tools
Frequently Asked Questions
Is GO Markets regulated?
Yes. Its Australian entity holds ASIC AFSL 254963, and the group also lists regulated entities in Cyprus and Mauritius.
What do recent GO Markets complaints allege?
The four reviews allege a month-long withdrawal hold, deposit and profit removed after a disputed recalculation, profits withheld and a crypto withdrawal taking three days.
Has GO Markets responded to these complaints?
No detailed public response to the four reviews was included in the supplied research.
Compare GO Markets with Other Brokers
Review the GO Markets profile and compare regulated options in the Best Forex Brokers in 2026 directory.